\n',beforeBody:[{pageId:"091969d9-df9a-41f7-a71a-b38d62c5f79f",order:0,content:"[AUTHORISATION_ERROR]",type:1}],afterBody:[]},{id:"3a14ea73-87bc-4d4d-bce2-3d04da8dacc7",url:"feedback",type:1,title:"Feedback | Bit Trade",keywords:null,description:"If you have any questions or you want to receive additional information about Bit Trade services, please fill in the form.",lang:"en",body:'
',head:'\n\n',beforeBody:[],afterBody:[{pageId:"3a14ea73-87bc-4d4d-bce2-3d04da8dacc7",order:0,content:"[FEEDBACK_FORM]",type:2}]},{id:"424fa1d8-5fcd-45b0-b364-47077f4f97b1",url:"news",type:2,title:"News | Bit Trade",keywords:null,description:"Official news about the updates of Bit Trade services.",lang:"en",body:null,head:'\n\n',beforeBody:[],afterBody:[{pageId:"424fa1d8-5fcd-45b0-b364-47077f4f97b1",order:0,content:"[NEWS_LIST]",type:2}]},{id:"4df12bef-7613-4a28-be01-3f30908f88ed",url:"about-us",type:2,title:"About us | Bit Trade",keywords:"",description:"Bit Trade specializes in promoting educational modules and programs dedicated to the platform-based economy and the Bitbon System.",lang:"en",body:'Today’s realities create conditions where the implementation of innovative digital technologies is becoming more and more relevant. In particular, the implementation of the distributed ledger technology as well as decentralized information platforms whose infrastructure operates using this technology.
\nOur Company strives to keep pace with the times and provides services for interaction with one of the up-to-date and dynamically developing decentralized information platforms based on the distributed ledger technology — the Bitbon System Social Network.
\nThe development of the Bitbon System is aimed at upgrading e-commerce using tools of the distributed ledger technology, which allow implementation of new means of accounting and disposing of property including financial resources in deals with products and services.
\nBit Trade specializes in promoting educational modules and programs dedicated to the platform-based economy and the Bitbon System.
\nTo save your time, we have answered the most frequently asked questions concerning peculiarities of the Bit Trade operation.
\n Get answer\nWould you like to get more information about the Bit Trade website? We will answer all your questions.
\n Ask question\nIn order to restore full access to your Bit Trade account, you should fill out a request form.
\n\nA specialist of our Verification Service will contact you within 24 hours to specify the information on the status of your Assetboxes and transfers.
\n\nIf the information you have provided matches the information available in the Bit Trade database, a new password will be sent to the mobile phone number specified in the request form, which you can use to log in to your Bit Trade account.
","ep.registration.form.field.mobile-phone!is-exist":"This phone number matches a phone number already registered in the system. Try to log in to your Bit Trade account using your phone number and password. If you cannot log in to your Bit Trade account, please register again by specifying another mobile phone number.","ep.page-header.menu.mobile.support.feedback":'Feedback',"ep.access-recovery.form.field.city!invalid-format":"Enter the correct city of registration","ep.registration.form.step3.btn":"Register","ep.page-header.menu.mobile.security":'Security',"ep.access-recovery.description.step6":"Your request has been accepted.
\n\nA specialist of our Verification Service will contact you.
","ep.feedback.form.field.name!required":"Please enter your name","ep.feedback.form.field.phone":"Mobile phone number","ep.feedback.form.field.phone!required":"Please enter your mobile phone number","ep.feedback.form.field.phone!invalid-format":"Please enter your mobile phone number in the international format","ep.feedback.form.field.last-name":"Last name","ep.feedback.form.field.email":"Email","ep.feedback.form.field.feedback!required":"Please enter your message","ep.registration.subtitle":"Access to unique opportunities.","ep.registration.form.field.email":"Enter your Email","ep.registration.form.field.pass":"Create a password","ep.registration.form.field.pass-confirm":"Password confirmation","ep.registration.form.gender.title":"Select your sex:","ep.registration.form.field.gender.man":"Male","ep.registration.form.step2.btn":"Complete Registration","ep.registration.form.field.country-id":"Select a country","ep.registration.form.change-mobile.btn.edit":"Edit","ep.registration.form.field.captcha!required":"Please confirm you are not a robot","ep.registration.form.field.email!invalid-format":"Enter the existing Email","ep.registration.form.field.email!is-exist":"This Email matches an Email already registered in the system. Try to log in to your Bit Trade account using your Email and password. If you cannot log in to your Bit Trade account, please register again by specifying another Email.","ep.registration.form.field.email!required":"Please enter your Email","ep.registration.form.field.email!not-exist-smtp":"Please make sure that this email exists","ep.registration.form.field.gender.woman":"Female","ep.registration.form.field.mobile-phone":"Specify your phone number","ep.registration.form.change-mobile.btn.confirm":"Confirm","ep.registration.form.field.country-id!required":"Specify a country of your residence","ep.registration.form.step4.text.email":"Try to log in to your Bit Trade account using your Email and password.
If you cannot log in to your Bit Trade account, please register again by specifying another Email.
","ep.registration.form.step4.text.phone":"Try to log in to your Bit Trade account using your phone number and password.
If you cannot log in to your Bit Trade account, please register again by specifying another mobile phone number.
","ep.registration.form.field.sms-code!attempt-codes-for-value":"You have exceeded the number of attempts. Please try again later.","ep.registration.form.field.sms-code!required":"Enter an SMS confirmation code","ep.registration.form.field.sms-code!wrong-value":"Enter a correct SMS confirmation code","ep.registration.form.step4.title.email":"This Email matches an Email already registered in the system.","ep.registration.form.step4.text.both":"Try to log in to your Bit Trade account using your email/phone number and password.
\nIf you cannot log in to your Bit Trade account, please register again specifying other email and phone number.
","ep.bma3.past-experience.rocket.bma-1.name":"BMA-1","ep.bma3.past-experience.rocket.bma-2.name":"BMA-2","ep.bma3.past-experience.rocket.index":"Index growth:","ep.bma3.past-experience.rocket.index-template-template":"+{value}%","ep.registration.form.resend.btn":"Get Code","ep.registration.form.field.sms-code":"Enter an SMS code","ep.registration.form.field.sms-code!invalid-format":"SMS confirmation code is incorrect","ep.registration.form.field.sms-code!overdue":"Please obtain a new code","ep.registration.form.field.pass-confirm!required":"Please confirm the password","ep.registration.form.field.pass!invalid-max-length":"Password must be less than 64 characters","ep.registration.form.field.pass!invalid-symbols":"Enter a password using valid characters","ep.registration.form.field.partner-id-alias!no-exist":"Please make sure that a Partner’s ID is correct","ep.registration.form.field.mobile-phone!attempt-codes-for-value":"You have exceeded the number of attempts. Please try again later.","ep.registration.form.field.pass-confirm!not-match":"Password confirmation does not match the password","ep.bma3.past-experience":'\n The success of BMA-1 and\n BMA-2 brought significant capital increase to\n our Users and a large number of satisfied Users to us.\n
\n\n It was awesome for everyone!
And we decided to launch
\n BMA Service, version 3.0!\n
The entered login parameters (email or mobile phone number and password) do not match any profile registered in the system.
Please make sure that this information is correct and try to log in to your Bit Trade account again.
If necessary, you can contact our Support Service by sending an email to
',"ep.authorisation-error.acc-is-blocked.desc":'The reasons may be as follows:
If you think that your Bit Trade account has been blocked by mistake, please contact our Support Service.
',"ep.page-header.menu.mobile":"{home} {aboutus} {support} {registration} {login} {lang}","ep.registration.form.field.confirm-regular!required":"Please read “Bit Trade Terms of Use”","common.currency.name2.rub":"RUB","ep.page-footer.mobile-menu.bitbon-system.menu-list":'',"ep.callback.email.from":"Bit Trade Service <{from}>","common.component.news-item.telegram.link":"https://t.me/bit_trade_news_en","ep.registration.form.field.sms-code!sms-limit-exceeded":"You have exceeded the maximum permissible number of SMS confirmation codes. You can try again in {timeToNextAttempt}","ep.access-recovery.description.step4":"An SMS with a temporary password has been sent to the specified mobile phone number.
\n\nYou have to use this password within 24 hours to log in to your account and change it to the permanent one.
\n","ep.access-recovery.form.field.email!invalid-format":"Enter the existing Email","ep.page-header.menu.mobile.support.faq":'FAQs',"ep.page-footer.mobile-menu.about-us.ttl":"About Us","ep.page-footer.mobile-menu.bitbon-system.ttl":"Bitbon System","ep.page-footer.mobile-menu.support.ttl":"Support Service","ep.auth.form.submit":"Log In","ep.page-header.menu.mobile.opportunities":'Home',"common.radioswitch.inner.no":"OFF","common.radioswitch.inner.yes":"ON","ep.access-recovery.title.step7":"Turn Off Two-Factor Authentication (2FA)","common.currency.name2.usd":"USD","ep.feedback.form.field.email!required":"Please enter your email","ep.access-recovery.modal.file-count.content":"Please note! The number of uploaded files is limited and cannot exceed 10.","ep.access-recovery.form.field.captcha!required":"Please confirm you are not a robot","ep.access-recovery.form.field.name":"Name","ep.access-recovery.text-field-mobile-phone.step3":"Mobile phone number","ep.access-recovery.form.field.city!required":"Enter your city of registration","ep.access-recovery.outro":"If you have forgotten login parameters of your Bit Trade account, restore access by filling in the form on the UBK Markets website.","ep.access-recovery.form.field.email!required":"Enter a new Email","ep.access-recovery.form.field.files!exist":"You cannot upload two identical files. Rename one of them.","ep.access-recovery.form.field.mobile-phone":"Mobile phone number","ep.access-recovery.form.field.name!invalid-format":"Enter your real name","ep.access-recovery.title.step3":"Password Recovery","ep.access-recovery.modal.sms-limit-exceeded.content":"The allowed number of temporary password requests has been exhausted. You can try again in {timeToNextAttempt}.","ep.access-recovery.modals.error.title":"Operation error","ep.access-recovery.title":"Restoring Access to Your Bit Trade Account","ep.access-recovery.form.field.mobile-phone!required":"Enter your mobile phone number","ep.access-recovery.@upload-form.size":"— maximum file size — 3 Mb.","ep.access-recovery.@upload-form.title":"— color scanned copies or photocopies of the passport pages that contain a photo and other identification details;
\n\n— scanned copy or photocopy of the documents verifying your place of permanent residence (passport page containing your official residential registration or a utility bill not older than 3 months, or any other documents verifying your name, surname and your full residential address);
\n\n— color photo in which you hold an open document confirming your identity (it can be either a national or an international passport, national identity card, etc.). The document should be open on the page with your photo and identification details;
\n\n— color photo in which you hold a sheet of paper with the Email that you use to log in to your account on the Bit Trade website.
\n","ep.access-recovery.form.field.city":"City of registration","ep.access-recovery.@upload-form.formats":"— supported formats: jpg, jpeg, png;","ep.access-recovery.form.field.files!file-name-length":"The uploaded file name must not exceed 64 characters. Please select another file.","ep.access-recovery.title.step4":"Password Recovery","ep.access-recovery.@upload-form.requirements":"File upload requirements:","ep.access-recovery.form.field.mobile-phone!ams-error":"Enter your valid mobile phone number","ep.access-recovery.2fa.title":"Turn off 2FA","ep.access-recovery.2fa.@upload-form.title":"— color scanned copies or photocopies of the passport pages that contain a photo and other identification details;
\n\n— scanned copy or photocopy of the documents verifying your place of permanent residence (passport page containing your official residential registration or a utility bill not older than 3 months, or any other documents verifying your name, surname and your full residential address);
\n\n— color photo in which you hold an open document confirming your identity (it can be either a national or an international passport, national identity card, etc.). The document should be open on the page with your photo and identification details;
\n\n— color photo in which you hold a sheet of paper with the Email that you use to log in to your account on the Bit Trade website.
\n","ep.page-header.menu.mobile.aboutus":'About Us',"ep.access-recovery.@uploaded-file.title":"Uploaded documents:","ep.access-recovery.form.field.files!file-size":"Upload a file of no more than 3 Mb","ep.access-recovery.select-field-data-label-full-access.step2":"Restore full access","ep.registration.form.field.confirm-regular.label.customer-agreement":"Bit Trade Terms of Use","ep.registration.form.field.confirm-regular.label.account-terms":"Bit Trade Terms of Use","ep.page-header.menu.mobile.legal":"Legal Entities","ep.authorisation-error.lock-2h.title":"You have exceeded the number of login attempts","ep.authorisation-error.lock-15m.subtitle":"Please make sure that these parameters are correct and try again in 15 minutes.","ep.authorisation-error.lock-15m.title":"You have exceeded the number of login attempts","common.currency.name1.eur":"EUR","ep.features.reg.btn":"/en/registration","common.currency.name1.usd":"USD","common.currency.name1.ltc":"LTC","common.component.news-item.telegram.title":"Subscribe to our telegram channel @bit_trade_news_en to get real-time information.","common.currency.name2.kzt":"KZT","common.currency.name1.eth":"ETH","ep.access-recovery.@upload-form.requirements.size":"— maximum file size — 3 Mb.","common.currency.name1.btc":"BTC","common.currency.name1.bitbon":"BITBON","common.currency.name2.bitbon":"Bitbon","common.currency.name2.eur":"EUR","ep.page-header.menu.mobile.support":"Support Service","common.currency.name2.ltc":"Ltc","common.chart.hud.price~value":"Price: {value}","common.chart.hud.volume~value":"V: {value}","ep.callback.email.body":"Date: {date}You will receive a call with information about the temporary password on the cell phone number you provided.
\nYou have to use this password within 24 hours to log in to your account and change it to the permanent one.
\nIf you have not received a call within 5 minutes, you can repeat the request and an SMS message with a temporary password will be sent to the cell phone number you provided.
","ep.page-header.menu.mobile.commissions.trading-money":'Deposit and Withdrawal',"ep.feedback.form.field.last-name!required":"Please enter your surname","ep.callback.email.theme":"Feedback Request","ep.feedback.form.submit":"Send","ep.feedback.form.field.name":"Name","ep.page-header.menu-btn":"Menu","ep.auth.form.@step2.confirm":"Confirm","ep.auth.form.field.code.info":"Temporary 2FA code is a special code generated in the Google Authenticator app, which provides additional protection of your Bit Trade Account from unauthorized access by third parties.","ep.auth.form.@step2.creds":"Restore access","ep.access-recovery.form.field.second-name!required":"Enter your surname","ep.access-recovery.form.field.country-id!required":"Please select the country","common.support.banner.utc-hint.href":"https://en.wikipedia.org/wiki/Coordinated_Universal_Time","common.support.faq.answer.title":"Answer","common.global.btn.prev":"Back","common.global.btn.next":"Next","common.component.news-list.title":"News","ep.page-footer.mobile-menu.support.menu-list":'You are trying to restore access to your Bit Trade account
\nwith IP {ip}, country — {isoCode}.
This attempt will be recorded, and in case we notice any suspicious activity, all necessary measures will be taken.
\n","ep.feedback.form.field.captcha!required":"Please confirm that you are not a robot","ep.registration.form.step1.btn":"Next","ep.registration.sms.info":"Please check the entered email and phone number! Later on, notifications will be sent to this email and SMS codes will be sent to your phone number as verification of your activity during the use of the Bit Trade website.","ep.registration.form.step4.title.phone":"This phone number matches a phone number already registered in the system.","ep.access-recovery.2fa.desc":"To turn off 2FA, you should create a corresponding request by filling out a special form.
\n\nA specialist of our Verification Service will contact you within 24 hours to specify general information on the status of your Bit Trade account.
\n\nIn order to ensure a high level of protection of your Bit Trade account as well as of your assets and personal information, we recommend you not to turn off two-factor authentication (2FA).
","ep.registration.form.field.name!invalid-format":"Enter your real name","ep.registration.title":"CompleteIf you have any questions or you want to receive additional information about Bit Trade services, please fill in the following form.
\nThank you for your interest in our Company.
\nOur specialist will contact you to provide comprehensive information on your request.
You will receive a call with information about the temporary password on the cell phone number you provided.
\nYou have to use this password within 24 hours to log in to your account and change it to the permanent one.
If you have not received a call within 5 minutes, you can repeat your request and you will be called back.
","ep.page-footer.mobile-menu":"","ep.feedback.form.field.email!invalid-format":"Please enter your email correctly","ep.feedback.form.field.feedback":"Here you can enter your question, and our Company’s specialist will contact you...","ep.global.min.label":"min","ep.global.max.label":"max","common.support.banner.info.work-time":"Our Support Service business hours: daily from 09:00 to 19:00 (UTC+2)* except Saturday and Sunday.","ep.authorisation-error.title":"Login parameters of your Bit Trade account are incorrect","ep.authorisation-error.lock-2h.subtitle":"Please make sure that these parameters are correct and try again in 2 hours.","common.quickpurchase.config":'{"USD":{"paymentSystems":["advcash","payeer","interkassa","main","voucher"],"limits":{"minValue":10,"maxValue":10000}}}',"common.support.banner.utc-hint":"* {yield} (Coordinated Universal Time) is an international standard of Greenwich Mean Time.","ep.page-footer.mobile-menu.capabilities.ttl":"Features","common.page.bma.funds-section.config":'{ "bmaFundBalance": {"show": true}, "bmaAmount": {"show": true}, "bmaComission": {"show": true}, "countdown": {"show": true}, "hideCountDownFundsAndIndex": true }',"common.page.bma.funds-section.config.v2":'{"bmaFundBalance": {"show": false}, "bmaAmount": {"show": false}, "bmaComission": {"show": false}}',"common.page.bma.funds-section.config.v3":'{ "bmaFundBalance": {"show": false}, "bmaAmount": {"show": false}, "bmaComission": {"show": false}, "countdown": {"show": false}, "hideCountDownFundsAndIndex": false}',"ep.page-footer.mobile-menu.about-us.menu-list":'The Bit Trade website operates using the Bit Trade™ trademark in the interests of Bit Trade Markets Limited (reg. number: 2499449).
\n Address: 19H Maxgrand Plaza, No.3 Tai Yau Street, San Po Kong, Kowloon, Hong Kong.
\n Bit Trade does not provide services to the citizens of the United States of America.
An SMS with a temporary password has been sent to the specified mobile phone number.
\nYou have to use this password within 24 hours to log in to your account and change it to the permanent one.
\nIf you have not received an SMS within 5 minutes, you can repeat the request and a phone call will be sent to your number with information about the temporary password.
","ep.access-recovery.description.step4~sms.next~sms":"An SMS with a temporary password has been sent to the specified mobile phone number.
\nYou have to use this password within 24 hours to log in to your account and change it to the permanent one.
\nIf you do not receive an SMS within 5 minutes, you can repeat the request.","ep.features.banner.text":"Register
on Bit Trade now to gain access to modern digital services and educational products!","ep.features.bb-info":'
The functionalities of the Bitbon System Social Network include asset tokenization, making deals using digital assets, providing, using new means of collective financing, conducting various activities in the Bitbon System using Bitbon System components and services, and many other functionalities a full list of which you can find in the Bitbon System Concept.
Please note that only the “Full Registration” status of your account allows you to use the full range of services provided on the Bit Trade website. In order to generate a request to complete the full registration, you should fill in the Bit Trade User questionnaire and verify data specified during the advanced registration by uploading photocopies or scanned copies of required documents in the “Supporting Documents” block of the “Personal Details” page in the “My Profile” section.
","frendlyName":"what-are-the-advantages-of-full-registration","lang":"en"},{"categoryName":"Registration","question":"How can I complete quick registration?","answer":"Quick registration of your Bit Trade account (the first step) is completed by filling in a special form on the Bit Trade website https://www.bit.trade/en/registration. Upon successful completion of the first step of registration, a User account is automatically created receiving the “Quick Registration” status. The system automatically sets the Email and phone number specified during the quick registration as a login for the created account.
","frendlyName":"how-can-i-complete-quick-registration","lang":"en"},{"categoryName":"Registration","question":"How can I complete advanced registration?","answer":"Advanced registration (the second step) involves filling in a special registration form in your Bit Trade account (all the information provided on the “Personal Data” page should match the details specified in supporting documents in the most accurate way).
\\n\\nTo complete the advanced registration, you should follow the instructions.
\\n\\nIn addition to the services and products provided for a User having the account with the “Quick Registration” status, the “Advanced Registration” status of a User account allows a User to upload photocopies/scanned copies of the documents verifying his/her identity in order to proceed with the full registration.
","frendlyName":"how-can-i-complete-advanced-registration","lang":"en"},{"categoryName":"Registration","question":"How can I complete full registration?","answer":"Full registration (the third step) is available to you only after the “Advanced Registration” status has been assigned to your Bit Trade account, i.e. after the second step (advanced registration) has been successfully completed.
\\nTo complete the full registration, you should follow the instructions.
\\nAssigning the “Full Registration” status to a User account allows using the full range of services provided on the Bit Trade website.
","frendlyName":"how-can-i-complete-full-registration","lang":"en"}]},{"faqCategoryName":"Investbox","items":[{"categoryName":"Investbox","question":"What is the Investbox service?","answer":"Investbox service is a complex partnership service intended for joint partner activity with Bit Trade for the purpose of personal and professional growth.
\\nPlease read the Investbox Terms of Use to more clearly understand the purposes and prospects of cooperation as well as how this service operates.
\\nThe Investbox service includes two programs:
\\nStrategic Partner Program, participation in which will allow you to form and successfully implement your strategy to promote the Company’s products and services, as well as to create an effective partnership structure to receive income.
\\nThe service tools of this program are IB modules. By activating one of them, you can use a set of special opportunities for effective partner activity in order to receive remuneration.
\\nLearn about all the benefits of being a Strategic Partner in the Strategic Partner section on the “Investbox” page.
\\nSophisticated Investor Program provides progressive investment methods and modern capital management tools through the use of IB packages of the Investbox service. With their help, you can receive income from promising high-tech sectors and advanced software and hardware solutions implemented in modern services.
\\nLearn about the opportunities you will get as a Sophisticated Investor in the Sophisticated Investor section on the “Investbox” page.
\\nIB module is a service tool of the Strategic Partner Program, by activating which you can conduct effective partner activity through a set of special opportunities and receive remuneration based on the results of your activity.
\\nYou can learn the details on each IB module in the Benefits of IB Modules presentation.
","frendlyName":"what-ib-module","lang":"en"},{"categoryName":"Investbox","question":"What is an IB package?","answer":"IB package is a service tool of the Sophisticated Investor Program, the purchase of which allows you to purchase a certain service and/or product to conduct investment activities.
\\nYou can learn the details on each IB package in the Investbox Product Line presentation.
","frendlyName":"what-ib-package","lang":"en"}]},{"faqCategoryName":"Two-Factor Authentication (2FA)","items":[{"categoryName":"Two-Factor Authentication (2FA)","question":"How can I increase the security of my Bit Trade account?","answer":"In order to increase the data security in your Bit Trade account, you can use the two-factor authentication service (2FA). Basically, two-factor authentication is a protection method that uses two verification layers (factors) to provide access to your Bit Trade account:
\\n\\n1st factor — Email and password;
\\n\\n2nd factor — temporary code, which only you know.
\\n\\n2FA ensures a high level of security, since in order to log in to your Bit Trade account, you will have to specify not only your login details (Email or phone number and password), but also a one-time temporary code, which is generated using the standard Google Authenticator app installed on your mobile device. Therefore, even if a hacker learns your password, he/she will not be able to access your personal details in the Bit Trade account without having access to your smartphone.
\\n\\nTo increase the level of protection of your Bit Trade account as well as of your assets and personal information, turn on two-factor authentication (2FA). To that end, go to the “Security Settings” page in the “My Profile” section and follow the step-by-step 2FA instructions. After you turn on this function, in addition to Email and password, you will have to specify the temporary code created in Google Authenticator each time you log in to your Bit Trade account. To receive a temporary code, it is not necessary to have Internet connection.
","frendlyName":"how-can-i-increase-the-security-of-my-bit-trade-account","lang":"en"},{"categoryName":"Two-Factor Authentication (2FA)","question":"What are secret key, temporary code and temporary password?","answer":"The secret key is used when setting up two-factor authentication (2FA) in order to connect your Bit Trade account to the Google Authenticator app on your mobile device. During the initial set-up of 2FA, your account is connected to the Google Authenticator app when you scan a QR code or enter a secret key available in your Bit Trade account.
\\n\\nWhen turning on 2FA for your Bit Trade account, you will be asked to save a secret key, which will be displayed in a special field on the “Security Settings” page in the “My Profile” section. If you change or lose your device, this secret key will be required to connect your Bit Trade account to the Google Authenticator app on each new device.
\\n\\nKeep your secret key in a safe place and do not give it to third parties. If you lose your secret key and do not have access to Google Authenticator, you will have to turn off 2FA for your Bit Trade account.
\\n\\nTemporary code is a one-time six-digit verification code used to log in to the account, in which two-factor authentication (2FA) has been turned on, as well as when enabling and disabling this function. The temporary code is generated by the Google Authenticator app and is valid for 30 seconds.
\\n\\nTemporary password is a six-unit set of digits and characters, which the User receives by SMS or Email when restoring access to his/her Bit Trade account. The temporary password is valid for 24 hours after sending. Within this period, you must change it to a permanent password.
","frendlyName":"what-are-secret-key-temporary-code-and-temporary-password","lang":"en"},{"categoryName":"Two-Factor Authentication (2FA)","question":"When I try to log in to my Bit Trade account with turned on 2FA, an error message “Enter the correct temporary code. Please note that the temporary code is valid for 30 seconds” is displayed.","answer":"If when logging in to your Bit Trade account with turned on two-factor authentication (2FA) you enter the temporary code, but then an error message “Enter the correct temporary code. Please note that the temporary code is valid for 30 seconds” appears, try synchronizing your app with the server. To that end, tap on three vertical dots in the upper right corner in your Google Authenticator app and select “Settings” > “Time correction for codes” > “Sync now”, then enter the generated temporary code on the Bit Trade website one more time. For more information, go to Google Help.
\\n","frendlyName":"when-i-log-in-my-bit-trade-account-with-2fa-error-message-enter-the-correct-temporary-code","lang":"en"},{"categoryName":"Two-Factor Authentication (2FA)","question":"How can I log in to my Bit Trade account if I lost my secret key and do not have access to my phone?","answer":"If the Google Authenticator app has been deleted from your mobile device, or you do not have access to said device and you lost your secret key, you will have to turn off two-factor authentication (2FA).
\\n\\nTo do this, you need to click the “Forgot?” hyperlink located next to the authorization form on the Bit Trade main page, which will open the page for restoring access to your Bit Trade account. In the drop-down list, you need to select “Turn off 2FA” from the available options and fill out the form for filing the relevant request.
\\n\\nFor security reasons, within 24 hours after you create the request to turn off 2FA, an operator of our Verification Service will contact you to make sure that you are the owner of the given account. Upon confirming all the details and turning off 2FA, you will be able to log in to your Bit Trade account using Email or phone number and password.
","frendlyName":"how-can-i-log-in-to-my-bit-trade-account-if-i-lost-my-secret-key-and-do-not-have-access-to-my-phone","lang":"en"}]},{"faqCategoryName":"General Questions","items":[{"categoryName":"General Questions","question":"How can I follow the latest news about the Bitbon System? What are the advantages of the One Space mobile app?","answer":"To receive up-to-date information on the development stages of the Bitbon System, we recommend you to download One Space by following the links for iOS and Android.
\\n\\nBy installing One Space, you can learn about new opportunities: management of your digital assets, transfers and payments for purchases, communication with friends and other Bitbon System Users, as well as learn about the upcoming plans of its development in the Bitbon System Roadmap.
","frendlyName":"how-can-i-follow-the-latest-news-about-the-bitbon-system-what-are-the-advantages-of-the-bitbon-space-mobile-app","lang":"en"}]}]'}}),document.getElementById("root"))