News
Update of the Terms and Conditions of the Affiliate Program
Friday, August 09, 2019

Dear participants of the Affiliate Program,

We would like to inform you that today, on August 9, 2019, the updated terms and conditions of the Affiliate Program come into effect, which means that remuneration will be calculated based on the amount of Bitbons purchased only through the quick purchase function and the Quickbot service. This will allow speeding up the process of your remuneration accrual.

In addition, from now on until the end of the Affiliate Program that will happen simultaneously with the start of Mining in the Bitbon System, remuneration as part of the Affiliate Program will be credited in USD (previously in Bitbons). Therefore, you will be able to instantly transfer your remuneration in money equivalent to the Main Balance in your Bit Trade account.

Please note that remuneration in Bitbons received before the update of the terms and conditions of the Affiliate Program is available for withdrawal in the “Affiliate” section on the “My Remuneration” page as it was previously.

The detailed information about the updated terms and conditions of the Affiliate Program is given in the Affiliate Program Terms and Conditions.

Announcement of a Scheduled Website Maintenance
Thursday, June 13, 2019

Dear Customers of the Bit Trade Exchange of Digital Assets,

We would like to inform you that, on June 20, 2019, our Company’s specialists will conduct a scheduled technical update aimed at improving the performance of the Bit Trade website and optimizing the operation of the provided services.

In this regard, the website of the Bit Trade Exchange may be unavailable for 3 hours starting from 12:00 p.m. (Kiev time, UTC+3). If you have any questions in this period, you can contact the Customer Support at [email protected].

We apologize in advance for the temporary inconvenience!

Global Update of the Structure of the Bit Trade Exchange Website
Monday, May 20, 2019

The Bit Trade Exchange of Digital Assets is growing rapidly by expanding its range of functional components and services in accordance with the development strategy of Simcord Company. We are constantly working on improvement of services and conditions provided to our Customers for trading on the Exchange by making them as secure, convenient and effective as possible. To that end, today, on May 20, 2019, our specialists have conducted a global update of the structure of the Bit Trade website that has been significantly expanded with useful information and new capabilities.

From now on, everyone can learn about all the benefits of the Bit Trade Exchange without the need to complete the quick registration and log in to the Bit Trade account, which has become possible due to the implementation of external webpages:

  • The added “Exchange” section provides you with an opportunity to analyze the market situation on the selected currency pairs online using quote charts and order book. These tools will help you to make timely decisions on management of your Digital Assets.
  • The “Commissions” page contains information about deposit and withdrawal methods as well as about fees of available payment systems by default. After you click on the “Trading Conditions” tab, on this page, you will see the conditions for executing trading operations.
  • The “Security” page provides detailed information about multilevel systems used on the Bit Trade Exchange that ensure the security and integrity of personal details, Digital Assets and funds of Customers.
  • The “About Us” and “Licenses” pages contain materials that allow our Customers to get a comprehensive understanding of areas and principles of activity of the Bit Trade Exchange, including the compliance with legal and international standards of rendering exchange services.
  • The “FAQs” section is now located on the external webpages to provide our Customers with a comprehensive information support. It means that you can get additional information about Bit Trade services and products in the corresponding block on the “Opportunities” page or in the “Customer Support” block located in the website footer by clicking on the “FAQs” hyperlink.
  • In addition, the feedback feature has been implemented on the external webpages, which allows you to contact the Customer Support quickly and conveniently in case of any questions or suggestions. You can request feedback in the corresponding block on the “Opportunities” page or in the “Customer Support” block located in the website footer by clicking on the “Feedback” hyperlink.
  • The “News” section provides everyone with an opportunity to learn about the relevant events, innovations and updates of services of the Bit Trade Exchange in free access. It will also allow our Customers to get important information in a more convenient way without the need to log in to the Bit Trade account.
  • The added “About Bitbon Space” page, the link to which is on the home page, presents the development stages of the mobile app from 2018 to 2025. This information will help you to understand functional capabilities and benefits of using Bitbon Space at each described stage.
  • In the near future, the “API Services” page will allow using APIs for enabling ready-made functional solutions and automating trading strategies. At the moment, by visiting this page, you can learn about the opportunities of integrating services of the Bit Trade Exchange using APIs.

Our Company is confident that this global update of the structure of the Bit Trade Exchange website will contribute to more transparent and reliable conditions of cooperation and provide a solid basis for successful promotion of Bit Trade services internationally.

The End of the Special Offer
Monday, April 29, 2019

Dear Customers of the Bit Trade Exchange of Digital Assets,

We would like to inform you that, on May 3, 2019, at 11:59 p.m. (Kyiv time, UTC+3), the special Offer will be terminated by the Company in accordance with Clause 5.4 of the Additional Offer Terms and Conditions. It means that, until then, you still have a unique opportunity to purchase Bitbons and receive your Bonus.

Within 30 days after May 4, each Customer, who took advantage of this Offer and complied with all the terms and conditions, will automatically receive the Bonus in Bitbons. Please note that the Bonus will be credited to the Assetbox, which was first created by the system during registration of the Customer’s account on the Bit Trade website. Once it is credited, you will see detailed information about the transfer and the “Bonus credited under the terms and conditions of the Offer” comment on the Transaction Report page in the “Finances” section.

In addition, we would like to inform you that the Customers, who participated in the special Offer, will have access to the information about the amount of the received Bonus, terms and conditions of crediting as well as rules of calculating it in the Opportunity section within those 30 days.

The Company congratulates everyone who took advantage of our Offer! In the near future, you will be able to make the most of your Bitbons and receive additional income through Consensus building mining and Contributing in the Bitbon System.

Implementation of the Procedure for Filling In the Bit Trade Customer Questionnaire
Monday, April 15, 2019

We would like to inform you that according to international standards of rendering financial services and under AML/KYC Policy requirements, the Company has implemented an additional procedure when completing the full registration — filling in a special questionnaire. This procedure is aimed at increasing security and serves as a measure to prevent the possibility of fraud operations on the Bit Trade Exchange. From now on, to get full access to all services of the Exchange, Customers must specify additional information about themselves by filling in the Bit Trade Customer questionnaire. In addition, Customers with the “Advanced Registration” level of the Bit Trade account have to provide documents to confirm their details submitted during the advanced registration.

To fill in the questionnaire, you should go to the “Personal Details” page in the “My Profile” section and click on the “Fill In Questionnaire” button. A special form will immediately open, and there you will have to answer the given questions. Information you have provided in the Bit Trade Customer questionnaire will help us to improve the existing Bit Trade services and develop the new ones.

Please note that after publication of this news, Customers, who have not filled in the corresponding questionnaire, will be provided with the limited access to the Bit Trade services. It means that you should specify additional information about yourself in the Bit Trade Customer Questionnaire block to get an opportunity to use the full range of provided services or to receive this opportunity again.

Moreover, in order to comply with the above-mentioned requirements, Customers, who are politically exposed persons (PEP), should select the corresponding checkbox on the “Personal Details” page in their Bit Trade account.

Our Company is confident that you will understand this innovation and fulfill all necessary requirements, which will provide comfortable and safe conditions for our mutual cooperation.